Contemporary Medical Office Procedures, Third Edition, is designed to provide learners with the knowledge and skills necessary for career success in administrative medical assisting. Entry-level administrative and general competency areas outlined in the Medical Assistant Role Delineation Chart of the AAMA are addressed. The book is divided into five parts: “Today’s Medical Environment,” “Patient Relations,” “Computers and Information Processing in the Medical Office,” “Automating Medical Office Financial Management,” and “Becoming a Career Medical Assistant.” Each part focuses on a major area that influences an administrative medical assistant’s responsibilities.

Product Benefits:

• A FREE Administrative Skills CD-ROM in the back of the book reinforces concepts presented in the book through interactive exercises
• Application problems provide learners with practice completing medical office tasks
• In Your Opinion questions encourage critical thinking by challenging learners to form opinions on thought-provoking issues
• Internet activities give learners experience using the Internet to locate chapter-related information